Conducting a telephone survey refers to the classical methods of sociological research. This method is notable for considerable expenses (first of all, call center personnel payroll fund).
Our company has developed unique software that allows you to automatically conduct telephone interviews with an intelligent voice bot. Thanks to the use of this software and hardware complex, it is possible to achieve the following performance indicators:
> 50%
saving the costs of conducting
the field part of the research project
Less time
spent on projects with large samples of
the mass audience
Voice Bot Oksana
It is a complex software product capable of meaningful dialogue with the respondent, difficult to distinguish from communication with a call center operator. Such software, known as a telephone robot, is used by many companies to process incoming calls and filter out typical customer requests. Oksana was originally designed directly for conducting sociological surveys of consumers (unlike many other solutions existing on the market), but other options for use in enterprises were further developed. Product features can be found in the presentation:
Presentation of the voice assistant Oksana
